At banahome.com we process your order within 24-48 hours after you place your order to ensure delivery on time, as part of our customers satisfaction rules.

If you change your mind or you’re unhappy with one or more of the products you choose you can cancel your purchase within 48 hours from you purchase. No cancellation fee will be applied and you will be fully refunded.

If your products are shipped before 24-48 hours, then Processing/shipping charges and freight surcharges are non-refundable

Cancellations done after 24-48 hours will be considered returns; customer will be responsible for Processing/shipping charges and restocking Fees.

 All Cancellations must be authorized by banahome.com in advance.

This policy applies to our website clients only.